Privacy policy
Last Updated: September 26, 2026
At NESTORA UAE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and handle your information when you visit our website, place an order, contact us, or otherwise use our services.
1. Information We Collect
When you visit our store or place an order, we may collect information such as:
- Your full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment-related information processed through our payment providers
- Device, browser, and IP-related information
- Information you provide when contacting customer support
2. How We Use Your Information
We may use your information to:
- Process and manage your orders
- Arrange shipping and delivery
- Communicate order updates
- Provide customer support
- Prevent fraudulent or unauthorized transactions
- Improve our website, products, and customer experience
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and where you have provided any required consent
3. Order Fulfillment & Service Providers
NESTORA UAE works with third-party service providers to operate our online store and fulfill customer orders.
Information necessary to process and deliver an order may be shared with relevant service providers, including Shopify, suppliers and fulfillment partners such as Zambeel, payment service providers, and shipping/courier companies.
We only share information as reasonably necessary to provide our services, fulfill orders, protect our business, or comply with legal obligations.
4. Payments
Payments may be processed through third-party payment providers. NESTORA UAE does not necessarily directly store complete payment card information. Payment information is handled according to the security and privacy practices of the applicable payment provider.
5. Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, and support advertising or analytics where applicable.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website features.
6. Marketing & Advertising
Where applicable and permitted by law, we may use information about interactions with our store to measure advertising performance or provide relevant marketing.
Third-party advertising and analytics services may process certain information according to their own privacy practices.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
8. Data Security
We take reasonable administrative and technical measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on the laws applicable to you, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.
To submit a privacy-related request, contact us using the email address below. We may need to verify your identity before completing certain requests.
10. Third-Party Services
Our store may contain links to or use services provided by third parties. Their websites and services are governed by their own privacy policies, and NESTORA UAE is not responsible for their independent privacy practices.
11. Children's Privacy
Our store is not intended to knowingly collect personal information from children where doing so would violate applicable law. If you believe a child has provided personal information improperly, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements. The latest version will be published on our website with an updated revision date.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
NESTORA UAE
Email: nestorauae@gmail.com
Website: nestora0.store