Terms of service
TERMS OF SERVICE
Last Updated: September 26, 2026
Welcome to NESTORA UAE. These Terms of Service govern your use of our website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our services.
1. ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to use our services and make purchases under the laws applicable to you.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, images, specifications, availability, and other information.
However, product colors and appearance may vary slightly due to screen settings, lighting, photography, manufacturing variations, or supplier updates.
We reserve the right to correct errors, inaccuracies, or omissions in product information where necessary.
3. PRICES
All prices displayed on NESTORA UAE are shown in the currency indicated on our website.
We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice.
The price applicable to an order will generally be the price displayed when the order is submitted, subject to correction of obvious pricing or technical errors where permitted by applicable law.
4. ORDERS
Submitting an order does not necessarily mean that the order has been finally accepted.
Orders may be subject to confirmation, product availability, payment verification, delivery availability, and fraud-prevention checks.
We reserve the right, where reasonably necessary and permitted by applicable law, to cancel or refuse an order. If payment has already been collected for an order that we cancel, an appropriate refund will be arranged.
5. ORDER INFORMATION
Customers are responsible for providing accurate and complete information when placing an order, including:
• Full name
• Phone number
• Email address where requested
• Complete shipping address
• Building, apartment, villa, or location details where applicable
NESTORA UAE is not responsible for delays caused by incorrect or incomplete information supplied by the customer.
6. PAYMENT
Available payment methods will be displayed during checkout.
Where Cash on Delivery (COD) is offered, customers are expected to provide accurate order information and be available to receive and pay for the order.
Online payments, where available, may be processed by third-party payment service providers and may be subject to their terms and conditions.
7. SHIPPING & DELIVERY
Shipping and delivery are governed by our Shipping & Delivery Policy.
Delivery dates and times provided by us or our delivery partners are estimates unless expressly stated otherwise.
Delays may occur due to courier operations, public holidays, weather, high order volumes, remote locations, or circumstances outside our reasonable control.
8. RETURNS & REFUNDS
Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.
Customers should review that policy before requesting a return or refund.
Nothing in these Terms is intended to exclude any consumer right that cannot legally be excluded.
9. THIRD-PARTY SERVICE PROVIDERS
We may work with third-party companies to operate our store and fulfill orders, including ecommerce platforms, suppliers, fulfillment partners, payment providers, and courier companies.
Necessary customer and order information may be shared with these service providers for purposes such as processing orders, collecting payments, fulfilling orders, providing customer support, and completing deliveries.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security, privacy practices, or services provided by independent third-party websites.
Customers should review the applicable terms and privacy policies before using third-party services.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, the NESTORA UAE name, branding, website content, graphics, text, and original promotional materials may not be copied, reproduced, distributed, or commercially exploited without authorization, subject to applicable intellectual property rights.
Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.
12. PROHIBITED USES
You may not use our website:
• For unlawful activities
• To submit false or misleading information
• To attempt fraud or unauthorized transactions
• To transmit malicious software or harmful code
• To interfere with the security or operation of the website
• To violate the rights of NESTORA UAE or any third party
• To misuse our services in violation of applicable law
13. AVAILABILITY OF PRODUCTS
Products may become unavailable or out of stock without prior notice.
We may limit product quantities, discontinue products, or modify product availability where reasonably necessary.
If an ordered product becomes unavailable, we may contact the customer regarding available options, including cancellation and refund where applicable.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, NESTORA UAE will not be responsible for indirect, incidental, or consequential losses arising from use of the website or products where such liability may legally be limited.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted.
15. PRIVACY
Personal information collected through our store is handled according to our Privacy Policy.
By using our services, you acknowledge that information may be processed as described in that policy.
16. CHANGES TO THESE TERMS
We may update these Terms of Service when necessary to reflect changes in our business, website, services, or applicable requirements.
The latest version will be published on our website with an updated revision date.
17. GOVERNING REQUIREMENTS
These Terms will be interpreted subject to applicable laws and mandatory consumer protection requirements relevant to the transaction.
Nothing in these Terms is intended to remove rights provided to customers under applicable mandatory law.
18. CONTACT INFORMATION
If you have questions regarding these Terms of Service, please contact:
NESTORA UAE
Email: nestorauae@gmail.com
Website: nestora0.store